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Address
1603 CAPITOL AVE, CHEYENNE.
USA, WY

Work Hours
Saturday to Thursday: 8AM - 9PM
Weekend: 04PM - 11PM

From Concept to Launch!

Our Service Questionnaire: Your Way to Propel

We strive to provide our clients with tailor-made solutions that cater to their unique needs

Tell Us Your Design Preferences !

Your business is one-of-a-kind, and at our web design agency, we prioritize delivering customized solutions that match your unique needs. By taking a few moments to complete our questionnaire form, you can share your valuable input, which will enable us to craft a tailor-made solution that perfectly aligns with your goals and requirements. Let’s work together to build a website that truly reflects your brand and helps you achieve success.

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Mohammad Dawi

Founder/ CEO


Take your Time in Filling Out this Form With Your Desire!


FAQs

What is the purpose of the questionnaire?

The purpose of the questionnaire is to gather information about your business and your specific needs for your web design project. This will help us create a personalized plan and pricing that meets your goals and budget.

What kind of questions can I expect in the questionnaire?

The questionnaire will ask for basic information about your business, such as your industry, target audience, and current website (if you have one). We will also ask about your goals for the new website, your budget, and any specific features or functionality you require.

How long does it take to complete the questionnaire?

The time required to complete the questionnaire will depend on the complexity of your project and the level of detail you provide. On average, the questionnaire should take between 10-15 minutes to complete.

What happens after I submit the questionnaire?

After you submit the questionnaire, our team will review the information you provided and begin developing a personalized plan and pricing for your web design project. We may follow up with additional questions or clarification if needed.

How long does it take to receive a proposal?

The time required to develop a proposal will depend on the complexity of your project and the amount of information you provide in the questionnaire. Typically, you can expect to receive a proposal within 2-3 business days.

What can I expect in the proposal?

The time required to develop a proposal will depend on the complexity of your project and the amount of information you provide in the questionnaire. Typically, you can expect to receive a proposal within 2-3 business days.

What are the payment procedures?

We require a 100% deposit before starting any web design project. We accept payment via PayPal, or bank transfer. Our team will provide you with an invoice and payment details once the proposal is accepted.

Do you offer payment plans?

Yes, we understand that some clients may prefer to pay in installments. We offer payment plans on a case-by-case basis. Please contact us to discuss your specific needs.

What happens if I need to make changes during the project?

We understand that sometimes changes need to be made during the project. We will work with you to accommodate any necessary changes within the scope of the project. If the changes require additional time or resources, we will provide you with an updated proposal and pricing.

What happens after I accept the proposal?

Once you accept the proposal, we will begin working on your web design project according to the timeline and process outlined in the proposal. Our team will keep you informed and involved throughout the entire process, ensuring you are satisfied with the final result.

What happens if I am not satisfied with the final result?

Our goal is to ensure our clients are 100% satisfied with the final result. If for any reason you are not satisfied with the final product, please let us know immediately. We will work with you to address any concerns and make any necessary revisions to ensure your satisfaction.

What happens in case of a dispute arises?

While we strive to provide exceptional service to our clients, we understand that disputes may arise. If a dispute occurs, we encourage clients to contact us immediately to discuss their concerns. Our team will work with you to resolve the dispute in a timely and professional manner.

How can the client handle a dispute?

We recommend that clients first contact us directly to discuss any concerns or disputes. Our team will work with you to address the issue and find a resolution. If you do not satisfied with the outcome, you may consider seeking legal advice or mediation.

How does our agency manage disputes with clients?

Our agency takes disputes seriously and works to resolve them in a fair and professional manner. Our team will communicate openly with you and work to find a resolution that satisfies both parties. If necessary, we may involve a third-party mediator or seek legal advice to resolve the dispute.

How do you guarantee that your money is safe?

We take the security of our clients’ payments very seriously. We use reputable payment providers to process transactions and ensure that all payment information is encrypted and secure. In addition, we offer a satisfaction guarantee to our clients. If for any reason a client is not satisfied with our service, they may be eligible for a refund according to our refund policy.

Can clients conduct a money-back process with the payment provider in case our agency is fraudulent?

Clients can request a refund through the payment provider if they believe our agency has not delivered the agreed-upon services. We strive to provide high-quality web design services and ensure our clients are satisfied with the final product. Our terms of service outline the conditions for refunds and our commitment to delivering on our promises.

The specific procedures for conducting a money-back process may vary depending on the payment provider used by the client. In general, clients should contact the payment provider’s customer support team to initiate a refund request. The provider may request information and documentation related to the transaction, and may also investigate the dispute. We encourage clients to review the refund policies and procedures of their chosen payment provider to understand their rights and obligations in the event of a dispute. Additionally, we recommend that clients contact us directly to try to resolve any issues before seeking a refund through the payment provider.

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